Nationwide Field Inspection Services
for Lenders and Financial Institutions
01
3.5K
Happy Customers Using Our CRM
02
95%
Increase in Customer Satisfaction Reported by Our Clients
03
11 Countries
Where Our CRM Software is Used
04
10 Years
of Experience in CRM Solutions
From Door Knock Services and Loss Mitigation Field Services to Merchant Site Inspections and SBA Compliance, United Field Chase helps lenders, financial institutions, solar finance providers, and commercial clients reduce risk, verify collateral, and make faster lending decisions.
United Field Chase provides nationwide field inspection services designed to support every stage of the verification, compliance, and collateral management lifecycle. Our services include door knock services, field contact services, merchant site inspections, equipment lease inspections, lender inspections, commercial inspections, and specialized SBA lending inspections.
By combining nationwide field coverage, audit-ready reporting, borrower outreach expertise, and rigorous quality assurance, we help lenders, banks, financial institutions, and commercial organizations obtain the verified information they need to protect portfolios, accelerate approvals, support loss mitigation efforts, and strengthen operational decision-making.
Our Services
Field Contact Services
01. Door Knock Services & Field Contact Services
Trusted Borrower Outreach That Delivers Verified Occupancy, Property Conditions, and Compliance.
What It Is: Our door knock services and field contact services help lenders, financial institutions, and servicing organizations reestablish communication with borrowers while verifying occupancy, property condition, collateral status, and contact information. These field inspections provide independent verification when traditional communication channels have failed.
Why It Matters: Door knock services play a critical role in loss mitigation field services by reducing delinquency risk, supporting borrower engagement, and providing documented evidence of occupancy and collateral conditions. They help lenders make informed servicing decisions while maintaining professionalism and regulatory compliance.
How We Deliver: A trained field representative conducts a professional on-site visit, confirms occupancy status, documents property conditions, delivers official correspondence when required, and captures photographic evidence. Every assignment is completed by vetted and insured agents, reviewed through our UFC Inspect platform, and subjected to 100% quality assurance before delivery.
Merchant Site Inspections
02. Merchant Site Inspections
Uncover Hidden Risks with Authentic Mystery-Shopper Inspections.
What It Is: Undercover on-site verifications to assess merchant legitimacy and Payment Card Industry (PCI) compliance through authentic customer interactions. Our agents operate discreetly while evaluating operational status, regulatory adherence, and potential risk indicators—providing unfiltered insights into business practices.
Why It Matters: Protect your portfolio from fraudulent merchants and compliance violations that could impact your payment processing systems. Our mystery-shopper approach reveals operational realities that traditional audits might miss, enabling you to identify high-risk partners before they become liabilities.
How We Deliver: A trained field agent visits the establishment as a genuine customer, conducting transactions while discreetly documenting operations. The agent assesses critical compliance factors including signage, transaction processing, and customer service protocols. All observations are compiled into detailed reports with photographic evidence, validated through our UFC Inspect platform and backed by Association of Payment Professionals (APP) standards.
Equipment Lease Inspections
03. Equipment Lease Inspections
From Trucks to Machinery: Independent Inspections That Build Trust.
What It Is: Comprehensive physical audits and condition assessments of leased equipment and financed assets—from commercial vehicles and industrial machinery to specialized equipment. Our technical inspections document operational status, hours of use, maintenance condition, and fair market value to protect your collateral position.
Why It Matters: High-value equipment represents significant financial exposure. Our independent verifications provide the objective evidence needed to confirm asset existence, monitor depreciation, and make informed decisions about lease extensions, repossessions, or refinancing—directly protecting your bottom line.
How We Deliver: A certified field agent conducts a meticulous, 360-degree inspection using diagnostic tools and detailed checklists. The agent documents serial numbers, records hour meter readings, captures high-resolution images of all components, and identifies any signs of damage or excessive wear. This technical evidence is compiled into valuation-ready reports with photographic proof, all validated through our UFC Inspect platform.
Commercial Inspections
04. Commercial & Lender Inspections
Verified Commercial Inspections and Lender Inspections That Build Confidence.
What It Is: Our commercial inspections, lender inspections, and field inspection services provide independent verification of business facilities, income-producing properties, commercial assets, and operational locations. We verify occupancy, operational activity, physical condition, collateral integrity, and business continuity to support underwriting, risk management, portfolio monitoring, and lending decisions.
Why It Matters: Lender inspections reduce uncertainty by providing verified, on-the-ground intelligence about collateral and business operations. These field inspection services help lenders assess risk exposure, validate borrower representations, support loan approvals, and strengthen portfolio oversight.
How We Deliver: A qualified field inspector performs a comprehensive site visit, documenting occupancy, operational activity, property conditions, accessibility, maintenance standards, and surrounding environmental factors. Findings are delivered through structured narrative reports, supported by photographic evidence and validated through UFC Inspect for full audit compliance.
SBA Lending Inspections
05. SBA Lending Inspections
Accelerate Loan Approvals with Trusted SBA Lending Inspections.
What It Is: Specialized field verifications designed specifically for SBA 7(a) and 504 loan programs. We conduct comprehensive on-site reviews that validate borrower eligibility, confirm proper use of proceeds, verify collateral integrity, and ensure ongoing compliance with SBA mandates—from initial disbursement to final maturity.
Why It Matters: SBA lending carries unique compliance requirements and potential recourse exposure. Our inspections provide the documented evidence needed to protect your government guarantee, maintain SBA eligibility, and proactively identify issues before they become findings during SBA reviews. This proactive monitoring transforms compliance from a regulatory burden into a strategic advantage.
How We Deliver: An SBA-trained field agent conducts structured interviews with business principals, examines financial records and operational documentation, and performs physical verification of funded assets and collateral. The agent documents business operations, employee presence, and asset utilization through detailed narrative reports and photographic evidence. Every inspection follows SBA-specific protocols and is delivered through UFC Inspect with complete audit trail documentation.
FAQ
Frequently asked questions
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